Dockside Pros Long Rope

Dockside Pros - Terms and Conditions

Effective Date: 4/27/2026

Welcome to Dockside Pros (“Dockside Pros,” “we,” “us,” or “our”), a brand operated by Digital Marine LLC, a Florida limited liability company.

These Terms & Conditions (“Terms”) govern your use of:

● Our website and marketplace
● Our mobile application
● Our online store at shop.docksidepros.com
● Any related services (collectively, the “Platform”)

By using the Platform, you agree to these Terms.

 


 

Quick Summary (Plain English)

● We connect you with marine service providers and curated marine products
● Services are performed by independent professionals
● Most products are fulfilled and shipped by third-party suppliers
● You work directly with providers and receive products from suppliers
● We’re here to help make the experience smooth and straightforward

 


 

1. How Dockside Pros Works

Dockside Pros operates as:

● A referral and concierge platform for marine services
● A curated online store offering marine products from third-party suppliers

We do not:

● Perform services ourselves
● Manufacture most products
● Control independent service providers or suppliers

All Service Providers and suppliers are independent third parties.

While Dockside Pros does not directly perform services or manufacture products, we aim to connect you with reputable professionals and quality products and continuously improve the experience.

The Platform may include listings or links to third-party services and products. Dockside Pros is not responsible for the content, policies, or practices of third parties.

 


 

2. Independent Providers and Suppliers

Service Providers and product suppliers are independent businesses.

When you hire a provider or purchase a product:

● Your agreement is directly with that provider or supplier
● They are responsible for their services, products, and fulfillment

 


 

3. Using the Platform

By using the Platform, you agree to:

● Provide accurate information
● Use the Platform lawfully
● Respect the Platform and its users

We may limit or suspend access if necessary to protect the Platform or its users.

 


 

4. Good Faith and Communication

We encourage open and respectful communication between all parties.

Most issues can be resolved quickly through direct communication, and we’re happy to help facilitate when needed.

 


 

5. Services Through Dockside Pros

When booking a service:

● You work directly with the service provider
● Pricing, timelines, and scope are agreed upon with them

While we do not perform services ourselves, we may assist in facilitating communication to help support a smooth experience.

 


 

6. Store Purchases & Product Fulfillment

Dockside Pros operates as a curator and reseller of marine products.

Most products:

● Are sourced from third-party suppliers
● Are fulfilled and shipped directly by those suppliers

Dockside Pros does not directly stock or ship most products.

What to Expect:

● Shipping timelines are estimates and may vary
● Tracking information is provided when available
● Product availability may change

Product Information:

We strive for accuracy, but product descriptions, pricing, and availability may occasionally change or contain errors.

Order Acceptance

Orders are subject to acceptance and availability. We may cancel or adjust orders due to supplier inventory changes or pricing updates.

Risk of Loss:

Risk of loss and title for products pass to you upon delivery to the shipping carrier, except where otherwise required by law.

 


 

7. Returns, Refunds & Order Support

Return and refund eligibility may vary by product and supplier.

We will:

● Help communicate applicable policies
● Assist in coordinating solutions where possible

Final decisions regarding returns or refunds are subject to supplier policies and approval.

Some products may:

● Be non-returnable
● Include restocking fees
● Have non-refundable shipping costs

Product warranties, if any, are provided by the manufacturer or supplier—not Dockside Pros.

 


 

8. General Expectations

We work hard to connect you with quality providers and products. However:

● Services and products are provided by independent third parties
● Availability and outcomes may vary

 


 

9. Limitation of Liability

We understand that choosing services and products is important. To the fullest extent permitted by law, Dockside Pros is not responsible for:

● Service performance
● Product defects
● Shipping delays
● Actions of service providers or suppliers

Users agree to pursue claims directly with the responsible provider or supplier.

To the fullest extent permitted by law, Dockside Pros disclaims all liability arising from the acts, omissions, products, or services of third parties.

Liability Cap

If Dockside Pros is found responsible for any reason, our total liability will not exceed:

● The amount paid to us, or
● $250, whichever is greater=

 


 

10. Payments and Fees

● Services are typically paid directly to providers
● Product purchases are processed through our store

Dockside Pros may receive commissions, referral fees, or product margins.

We reserve the right to dispute and recover costs associated with fraudulent or improper chargebacks.

 


 

11. Fair Use of the Platform

To support the Platform, you agree not to bypass Dockside Pros when connecting with providers introduced through us.

This applies for 24 months from the initial introduction.

Violations may result in account suspension or other action where permitted by law.

 


 

12. Provider and Supplier Responsibility

Service providers and suppliers are responsible for:

● Their services and product quality
● Compliance with applicable laws
● Fulfillment and delivery

Dockside Pros does not guarantee or continuously verify these elements.

 


 

13. Communications

You may receive emails, texts, calls, or app notifications related to your use of the Platform.

We aim to keep communications helpful and relevant, and you may opt out where applicable.

 


 

14. Dispute Resolution

To help resolve disputes efficiently:

● Any dispute shall be resolved through binding arbitration on an individual basis, except where small claims court is permitted
● You waive the right to participate in class actions or jury trials

Arbitration will be conducted in the State of Florida in accordance with the rules of a recognized arbitration provider.

 


 

15. Governing Law

These Terms are governed by the laws of the State of Florida.

Venue: Broward County, Florida.

 


 

16. Platform Availability

We aim to keep the Platform running smoothly, but availability may vary.

Dockside Pros does not guarantee that content is always accurate, complete, or up to date.

 


 

17. Force Majeure

Dockside Pros is not responsible for delays or failures caused by events beyond our control, including weather events, supply chain disruptions, or carrier delays.

 


 

18. Intellectual Property

All Dockside Pros content and branding are protected and may not be used without permission.

 


 

19. Updates to These Terms

We may update these Terms from time to time. Continued use of the Platform means you accept those updates.

 


 

20. Account Access

We may limit or suspend access if necessary to protect the Platform or its users.

 


 

21. Our Commitment

We’re committed to providing a helpful, efficient, and transparent experience and continuously improving our platform.

 


 

22. Contact Us

Dockside Pros

1129 SE 4th Ave, Suite 100

Fort Lauderdale, FL 33316

info@DocksidePros.com

(954) 250-4990

Your Trust, Our Priority

At DocksidePros.com, we’re dedicated to helping you make informed decisions about the products and services that matter most to your dockside lifestyle. We believe in providing transparent, unbiased guidance to help you navigate the complex world of maritime, boating and dockside solutions.

How We Work

While we don’t feature every product or service available in the market, we’re committed to showcasing a curated selection of top-notch solutions from our affiliate partners. These partners compensate us for promoting their products and services, which may influence the products we feature and their placement on our site.

However, our recommendations and advice are always grounded in our team’s extensive research and expertise. We never compromise our integrity by accepting payment for favorable reviews or biased recommendations. Our partners cannot influence our opinions or ratings, and we always prioritize your needs and interests above all else.

When you visit DocksidePros.com, you can trust that:

Our reviews and recommendations are based on thorough research and expert analysis.
We only partner with reputable companies that offer high-quality products and services.
Our content is designed to educate and inform, not to manipulate or deceive.
We’re committed to transparency and will always clearly disclose our relationships with our affiliate partners.

By using our website, you acknowledge that you understand and agree to these terms. If you have any questions or concerns, please don’t hesitate to reach out to us.

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