Dockside Pros (“Dockside Pros,” “we,” “us,” or “our”), operated by Digital Marine LLC, values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how information may be collected, used, shared, and protected when you use:
● DocksidePros.com
● shop.docksidepros.com
● Our mobile applications
● Our marketplace and concierge platform
● Any related websites, software, communications, or services (collectively, the “Platform”)
Our goal is to be transparent about how information is handled while continuing to provide a smooth and helpful experience for users, customers, service providers, and partners.
By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
We may collect information you provide directly to us when you:
● Submit a service inquiry
● Create an account
● Purchase products
● Contact us
● Subscribe to emails or text updates
● Use our mobile app
● Participate in promotions, surveys, or events
● Communicate through the Platform
Depending on how you use the Platform, information collected may include:
● Name
● Email address
● Phone number
● Billing or shipping address
● Boat or marine-related information
● Service request details
● Payment information
● Login credentials
● Communication preferences
● Photos, messages, or uploaded content
When using the Platform, certain information may be collected automatically to help improve functionality, security, and overall user experience.
This may include:
● IP address
● Browser type
● Device information
● Operating system
● Mobile device identifiers
● Geographic location information
● Usage activity
● Referral sources
● Session activity
● Pages visited and interactions
We may use cookies, pixels, analytics tools, SDKs, and similar technologies to better understand how the Platform is used and to improve performance and usability.
Information may be used to:
● Operate and improve the Platform
● Process orders and transactions
● Facilitate service requests and communications
● Match users with service providers
● Route inquiries and leads
● Provide customer support
● Personalize experiences
● Improve platform functionality and recommendations
● Detect fraud or unauthorized activity
● Send administrative or marketing communications
● Comply with legal obligations
● Protect the security and integrity of the Platform
Our focus is on using information responsibly to improve user experiences and support platform operations.
Dockside Pros operates as:
● A referral and concierge platform
● A marketplace for marine-related products and services
● A technology and communications platform
To help provide services and fulfill requests, certain information may be shared with:
● Independent service providers
● Product suppliers
● Shipping carriers
● Payment processors
● CRM and communication platforms
● Marketing and analytics providers
● Technology and hosting vendors
These businesses and providers operate independently and may maintain their own privacy practices and policies.
Dockside Pros does not control the privacy practices of third parties.
Payments may be processed through trusted third-party payment processors and eCommerce platforms.
Dockside Pros does not directly store complete payment card information on its servers.
Payment providers process information according to their own privacy policies, security standards, and terms.
By providing your contact information, you may receive:
● Service-related communications
● Order updates
● Account notifications
● Customer support messages
● Marketing emails, calls, or text messages where permitted by law
● Mobile app notifications
Message and data rates may apply. Frequency of messages may vary.
You may opt out of marketing communications at any time using unsubscribe links, reply instructions, app settings, or by contacting us directly.
Consent to marketing communications is not a condition of purchase.
Our mobile applications may request access to certain device features to improve functionality and user experience.
These permissions may include:
● Location services
● Camera access
● Photo uploads
● Push notifications
● Contacts or device storage (where enabled)
Location information may be used to improve service matching, provider recommendations, routing, and localized functionality.
Permissions can typically be adjusted through your device settings.
Some features may not function properly if permissions are disabled.
We may use cookies and similar technologies to:
● Improve user experience
● Remember preferences
● Maintain sessions
● Analyze traffic and usage patterns
● Measure marketing performance
● Support advertising and retargeting
● Improve Platform functionality
Third-party services such as Shopify, Google Analytics, Meta, advertising platforms, and similar providers may also use tracking technologies.
You may adjust cookie preferences through your browser or device settings.
We may work with third-party analytics, marketing, and advertising providers to better understand how users interact with the Platform and improve overall experiences.
These providers may collect information related to:
● Device activity
● Browsing behavior
● Referral traffic
● Advertising interactions
● Platform engagement
This information helps improve recommendations, performance, communications, and platform usability.
Dockside Pros does not sell personal information in the traditional sense of exchanging personal information for direct monetary compensation.
However, certain analytics, advertising, or marketing tools may involve limited sharing of information with third-party platforms to improve advertising effectiveness, communications, and
user experiences.
We use commercially reasonable administrative, technical, and organizational safeguards designed to help protect personal information.
While we work hard to maintain secure systems, no online platform or method of transmission can be guaranteed to be completely secure.
Users provide information at their own discretion and risk.
Information may be retained for as long as reasonably necessary to:
● Provide services
● Maintain records
● Improve operations
● Resolve disputes
● Enforce agreements
● Comply with legal obligations
● Protect the Platform and its users
Retention periods may vary depending on the type of information involved.
Information submitted through the Platform, including messages, reviews, inquiries, uploads, or communications, may be stored and processed to:
● Facilitate services
● Improve support
● Maintain records
● Protect users and the Platform
● Improve operations and communications
Communications conducted through the Platform may be monitored, reviewed, or stored for quality assurance, fraud prevention, safety, support, operational, or legal purposes.
Users are responsible for the information they choose to share with service providers, suppliers, or other users through the Platform.
The Platform may contain links to third-party websites, suppliers, providers, applications, or services.
Dockside Pros is not responsible for the privacy practices, security, or content of third-party services.
Users interact with third parties at their own discretion.
In the event of a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business event, information may be transferred as part of the transaction, subject to applicable law.
Users may request account deletion or certain data-related requests by contacting us using the information below.
Certain information may be retained where reasonably necessary for legal, operational, fraud prevention, security, or business purposes.
The Platform is not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we may take reasonable steps to delete it.
Residents of certain states, including California, may have additional privacy rights under applicable law.
These rights may include:
● Requesting access to personal information
● Requesting deletion of personal information
● Requesting correction of certain information
● Requesting information regarding certain data-sharing practices
Requests may be submitted using the contact information below.
Some web browsers may transmit “Do Not Track” signals.
Because there is no universally accepted standard for these signals, the Platform may not respond to them.
The Platform is operated from the United States.
By accessing the Platform from outside the United States, you understand that information may be transferred to, stored, and processed within the United States.
Dockside Pros is not an emergency response service.
The Platform is not intended for emergency, rescue, or safety-critical marine situations. Users should contact appropriate emergency or marine response services when necessary.
Dockside Pros does not guarantee provider availability, response times, scheduling, or service outcomes.
We may update this Privacy Policy periodically to reflect operational, legal, or platform changes.
Updated versions will be posted on the Platform with a revised effective date.
Continued use of the Platform after updates constitutes acceptance of the updated Privacy Policy.
Digital Marine LLC dba Dockside Pros
1129 SE 4th Ave, Suite 100
Fort Lauderdale, FL 33316
info@DocksidePros.com
(954) 250-4990
At DocksidePros.com, we’re dedicated to helping you make informed decisions about the products and services that matter most to your dockside lifestyle. We believe in providing transparent, unbiased guidance to help you navigate the complex world of maritime, boating and dockside solutions.
While we don’t feature every product or service available in the market, we’re committed to showcasing a curated selection of top-notch solutions from our affiliate partners. These partners compensate us for promoting their products and services, which may influence the products we feature and their placement on our site.
However, our recommendations and advice are always grounded in our team’s extensive research and expertise. We never compromise our integrity by accepting payment for favorable reviews or biased recommendations. Our partners cannot influence our opinions or ratings, and we always prioritize your needs and interests above all else.
When you visit DocksidePros.com, you can trust that:
Our reviews and recommendations are based on thorough research and expert analysis.
We only partner with reputable companies that offer high-quality products and services.
Our content is designed to educate and inform, not to manipulate or deceive.
We’re committed to transparency and will always clearly disclose our relationships with our affiliate partners.
By using our website, you acknowledge that you understand and agree to these terms. If you have any questions or concerns, please don’t hesitate to reach out to us.
